Assistant Property Manager 物业管理副经理

Major Responsibilities and Objectives:

岗位描述：

Assists Property Manager on all aspects of ongoing building management at the assigned properties, typically focusing on administrative duties and operation management.

协助物业经理全面处理物业项目的所有运营管理事宜，尤其于部门行政管理职责和团队运营管理事宜；

Responsible for training of frontline staff.

负责一线员工的培训；

Monitors performance and evaluates standards of contracted-out maintenance services such as cleaning, security and landscaping.

监督及评估 各外包服务商的服务表现及标准，并例如清洁，保安和景园林绿化公司。

Major Tasks & Activities:

主要工作：

Formulates and implements daily or special operational procedures, and reviews and upgrades such procedures.

制定并实施日常或专项工作操作规程，并对此类规程持续进行审查和优化；

Controls and maintains an updated record of department personnel.

管理及持续更新部门人事档案记录；

Arranges and conducts training courses for new recruits and refresh appropriate courses for staff.

为新员工安排和举办培训课程，并适时更新员工培训课程；

Maintains and updates equipment inventory list for the department.

管理及持续更新部门设备库存清单；

Coordination and planning of material acquisition, cost and budget control.

协调和规划材料采购、费用和预算控制；

Liaises with outside contractors for cleaning, security and landscaping services.

协调外部承包商，如清洁，保安和园林绿化等服务；

Assists in liaising with government and local authorities in relating to the operational concern.

协助与政府和地方当局就运营问题上的协调工作；

Explore and apply new concept on security, cleaning and customer service for properties.

探索新的物业安全、清洁和客户服务概念，并予以实拖；

Acts as Property Management Manager during his/her absence.

当物业管理经理缺席期间，物业管理副经理的所有工作及责任。

Skills, Qualifications and Experience Requirements:

职位要求：

University graduated /Degree holder is preferred. Holder of certificates/diploma on Property Management subject would be an advantage.

大学毕业/学位持有者优先。持有物业管理科目的证书/文凭将是一个优势；

Good communication and people management skills.

良好的沟通和人员管理能力；

Good knowledge of building construction and project management would be an advantage.

良好的建筑施工和项目管理知识将是一个优势；

Ability and network in negotiating with any government authorities but not limited to the Public Security Bureau, Environmental Protection Bureau, Fire-fighting department and Bureau of City Administration & Law Enforcement.

能与有关政府职能部门建立良好的沟通渠道，包括但不限于公安局，环境保护局，消防部门和城市行政执法局；

Good command of English and Chinese, both spoken and written.

良好的中英文口语和书面能力；

At least 5 - 6 years' experience in building/security management, 3 years at the supervisory level.

至少5-6年的物业管理/安全管理经验，其中3年以上为主管级别；

Proven record of job experience at Grade A office building and shopping mall.

在甲级写字楼和购物中心的工作经验。

Competencies Requirements:

能力要求：

Cultivates Innovation 培育创新

Changemaker who loves to innovate and think up new and better ideas for the Company’s success.

勇于创新和变革，能提出全新和更好的想法，帮助公司迈向成功。

Decision Quality 决策质量

Decisive leader who can make firm and timely decisions.

能及时和果断地做出明确的决策。

Business Acumen 商业敏锐度

Adept business, financial, and market knowledge; able to make business decisions and advance the Company’s goals.

拥有娴熟的商业、财务和市场知识，能够做出正确的商业决策，推动达成公司目标。

Drives for Results 追求结果

Self-driven go-getter who is result-oriented and powers through tough situations.

有自我推动力、冲劲和进取心，以结果为导向，即使在艰难的情境下也能达成目标。

Ensures Accountability 确保承担责任

Strong sense of accountability and ownership towards commitments, and the ability to establish clear responsibilities for measuring results.

拥有强烈的责任心和使命感，能制定清晰的职责和指标来衡量工作成果。

Optimises Work Process 优化工作流程

Optimiser who can set up efficient and sustainable processes to carry out departmental projects.

能建立有效和可持续的工作流程，帮助完成部门工作。

Builds Effective Teams 建设高效团队

Excellent team leader who can juggle skills and perspectives to achieve team goals.

有优秀的团队管理能力，能熟练运用不同的技巧和视角管理团队成员，以达成团队目标。

Drives Engagement 提升敬业度

Ability to engage team members to perform at their best potential and achieve deliverables.

能激励团队成员发挥最大潜力，实现个人绩效目标。

Situational Adaptability 情景适应能力

Quick and proactive in adapting to changes in work demands and situations.

能快速和主动地应对工作要求和情境的变化。